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If you have any questions or feel stuck, we're here for you.

Getting started

How do I use a Velox resource?

Find a section or component in the library and choose Copy prompt. Paste it into your AI coding tool, such as Claude, Codex or Cursor, and ask it to add the design to your site. Then check the result in your browser. Each resource page shows the formats it has.

Do I need to know how to code?

No. Copy prompts are made for AI coding tools, and templates can be edited visually in Framer. Knowing a little HTML or React helps you check what your AI tool builds.

Which formats can I copy?

It depends on the resource: a Copy prompt with ready-to-use React code, HTML, Framer or Figma. The resource page lists what is available. Templates include Framer, and Figma, HTML or Webflow where available.

AI tools

What is MCP?

MCP lets a supported AI tool, like Claude or Codex, find and use Velox resources through your account. It is included with Pro and Max. Set it up from the MCP page in the library.

What is Design.md?

A Design.md file describes a template's colors, fonts and design rules, so your AI tool can match its style. Find them on the Design.md page.

Plans and billing

Where do I find my purchases?

Sign in to the library and open your account. Billing & Usage shows your plan and daily allowances, and Purchases lists your templates. Sign in with the email you used at checkout: earlier purchases made with that email are added to your account automatically.

How do I cancel or change my plan?

Open Billing in your account. Cancelling stops the next renewal, and your plan stays active until the end of the period you paid for. Before you change plans, the plan-change screen shows when the change starts and any payment due.

Where are my receipts and invoices?

Polar, our payment provider, emails you a receipt after each payment. If you need different details on an invoice, email info@veloxthemes.com with the payment date and the details to change.

How do daily copy limits work?

Free allows 3 asset copies a day. Pro allows 30. Max has no daily copy limit. Website and MCP copies share the same daily count. Copying the same asset again also counts. The count resets at midnight UTC.

What is a template credit?

One credit unlocks one eligible full template with an Extended License. It includes Framer, Figma, HTML, and Webflow when available. Check the template page to see which files it includes.

Templates

Will I get updates if a template changes?

Yes. If we update or improve a template, you can get the latest version by remixing it again.

Can I use one template for several clients?

Yes, with an Extended License you can use a template on unlimited client websites. See the license page for what each license allows.

What does template support cover?

We help you set up your template, fix bugs or broken elements in the original design, and explain how its features work, so your site looks and works like the demo. Support does not cover custom edits or large design changes.

Refunds and licenses

Can I get a refund?

Pro and Max payments can be refunded within 7 days if you have used no more than the Free plan allows and have not claimed a template credit. Template, Lifetime and All Access purchases are final, with a few exceptions. Read the Refund Policy for the details.

What can I do with the resources I copy?

You can use them in your own and your clients' websites, but not resell or share the original resources. The Terms of Use and the license page explain the rules.

Still stuck?

Email us from the address on your account. Tell us the resource or template name and what you tried, and add a screenshot if you can.

info@veloxthemes.com

Give your AI agent a better place to start.

Pick a component, make it yours, and hand it to your AI agent. Spend less time prompting. Get closer to the website you want.

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