Privacy policy
Last updated: Nov 27, 2025
What We Collect
We collect personal information that you voluntarily provide, including your name, email address, and payment details when you make a purchase, subscribe to our mailing list, or interact with our services. We also automatically collect information such as your IP address, browser type, device information, pages viewed, time spent on the site, and general usage data. This information is collected through cookies and similar tracking technologies.
Use of Analytics and Performance Tools
We use third party analytics and performance tools to understand how visitors interact with our website. These tools collect anonymous identifiers, session data, behavioural insights, heatmaps, click activity, and general usage patterns. This information helps us analyse performance, identify issues, improve user experience, enhance our products, and evaluate how our website is used. While these tools process behavioural data, we do not use them to personally identify individual users.
Advertising and Marketing Activities
We may use collected data to support paid advertising campaigns, including interest based advertising, retargeting, and performance measurement across platforms. This may involve sharing non sensitive usage data with advertising partners to ensure ads reach relevant audiences and to evaluate the effectiveness of our marketing efforts. We do not sell personal information and we do not provide personally identifiable details to advertisers.
How We Use Your Information
We use collected information to process orders, deliver purchased products, maintain accurate records, provide customer support, send updates and newsletters, enhance website performance, and improve user experience. We may also use behavioural data to optimize advertisements, support promotional activities, and guide product development.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support essential functions, measure usage, analyse behaviour, assist advertising activities, and provide a smooth user experience. Cookies may store session information, device data, and browsing activity. You may disable cookies in your browser settings, but doing so may affect certain features or limit analytics accuracy.
Data Sharing with Third Parties
We do not sell your personal information. We may share data with trusted service providers such as payment processors, hosting services, email platforms, analytics vendors, and advertising partners. These parties are allowed to access and use data only for the purpose of performing services on our behalf. Some data may be processed outside your country of residence based on where our service providers operate.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including processing purchases, maintaining financial records, managing orders, and providing customer support. Behavioural and analytics data may be stored in aggregated or anonymised form for performance evaluation and improvement.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or misuse. While we aim to protect your data, no method of electronic storage or transmission is entirely secure and we cannot guarantee absolute protection.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may contact us at any time at info@veloxthemes.com.
Consent and Opt Out Options
By using our website, you consent to the use of cookies, analytics tools, and advertising technologies as described in this policy. You may disable cookies in your browser or use available opt out tools provided by analytics and advertising platforms if you wish to limit tracking.
Changes to This Policy
We may revise this Privacy Policy at any time. Any updates will be reflected in the updated date at the top of this page. Continued use of our website after any changes indicates acceptance of the revised policy.